Shipping Policy

  1. Processing Time: Orders are typically processed and shipped within 2 and 7 business days after payment is received. We strive to fulfill orders promptly, but processing times may vary depending on product availability and order volume.

  2. Shipping Methods: We offer standard shipping via FanCourier for domestic orders and for international shipping please visit our Amazon Page. We offer free shipping.

  3. Delivery Time: Estimated delivery times vary depending on the shipping method selected and the destination. Standard domestic delivery typically takes 2 to 7 business days, while international delivery may take longer.

  4. Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow 12 hours for the tracking number to become active.

  5. Shipping Restrictions: We currently only ship to addresses within Romania. We are unable to deliver to P.O. boxes, APO/FPO addresses, or international destinations not serviced by our carriers.

  6. Shipping Rates: Shipping rates are calculated at checkout based on the total weight of the order and the selected shipping method. Free shipping may be available for orders over a certain threshold, as indicated on our website.

Returns and Refunds Policy

  1. Return Eligibility: We do not accept returns for books. Due to the nature of our products, all book sales are final and non-refundable. We encourage customers to review product descriptions and consider their purchases carefully before completing their order.

  2. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective book, please contact us immediately to arrange for a replacement or refund. We may require photo documentation of the damage or defect to process your claim.

  3. Refund Processing: If your return is related to a damaged or defective book and is approved for a refund, we will process the refund to your original method of payment within 14 business days after receiving the necessary documentation and verifying the issue.

  4. Exchanges: As we do not accept returns for books, exchanges are not available. However, if you receive a damaged or defective book, we will gladly replace it with a new copy of the same title.

  5. Return Shipping: If a return is necessary due to a damaged or defective book, we will provide a prepaid return shipping label for your convenience. Please follow the instructions provided by our customer service team to return the item promptly.

  6. Contact Us: If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team at magic@lightyourway.info. We’re here to assist you and ensure your satisfaction with our products and services.